Nexora Digital
All services

Ongoing website support

Keep the good
work working.

A website is part of your working business. We provide managed WordPress hosting, updates, backups and practical support for Durban and South African companies that want to keep their site current and usable.

Let’s talk
Code on a laptop screen during website development and maintenance
Keep the good work working.Updates. Backups. Ongoing support.

THE RIGHT STARTING POINT

Launch is the beginning, not the handover.

Business details change. Software needs updating. Pages need checking. We agree an ongoing support scope so you know what is monitored, what can be updated and how to request a change.

  • A site that stays current
  • Clear maintenance responsibilities
  • Practical ongoing support

WHAT THE WORK INVOLVES

A clear scope.
Nothing hidden.

Final deliverables are agreed in your proposal.

Managed WordPress hosting

A hosting and support arrangement suited to the website and agreed business requirements.

Updates & maintenance

Practical attention to WordPress, theme and plugin updates within the support scope.

Backup & security checks

Review backup arrangements and security essentials, with responsibilities clearly defined.

Content updates & fixes

Support changes to services, contact details and existing pages as agreed.

Performance monitoring

Review loading behaviour and issues that can weaken the visitor experience.

Direct support

A clear route to raise an issue, clarify a request and agree the next step.

GOOD QUESTIONS

A little more
clarity.

Can you maintain a website you did not build?

We can assess an existing WordPress site and recommend an appropriate support scope after reviewing access, hosting and technical condition.

Are content changes included?

That depends on the agreed plan. We specify the type and volume of changes included, and quote separately for larger development work.

Do hosting and maintenance include SEO?

They support the technical website foundation. A continuing SEO programme is scoped separately.

How much does ongoing support cost?

The price depends on hosting, site complexity and the level of support. We provide a written scope and quote.